As you’ll be aware, in August to September we undertook our annual patient survey. This was distributed to all of our patients over the age of 16 via text message and paper form within the Practice.
Thank you to all of our patients who took part in the survey. Your feedback is truly appreciated.
Whilst we continue to summarise all of the individual comments and present the findings to our Patient Action Group, we wanted to let you know how our patients feel we are performing as a Practice:
How would you describe the overall service we provide you?
Outstanding 17.5%
Very Good 44%
Good 23.5%
Average 9.8%
Poor 5.2%
Our website will be updated in December with a more comprehensive summary of the audit and our Practice action plan.
Thank you